+Where can I buy vouchers (till receipts)?

You can purchase Vizz Africa Mobile vouchers (till receipts) from over 60,000 stores nationwide wherever you any of the signs below. Simply ask for 'Vizz' at the till.

Customers of Vizz Africa may not be able to purchase top-ups from all retailers that display the green top-up logo

+Store Locator

You can find the nearest EPay, Payzone or Paypoint store(s) from the below links:

Paypoint: http://www.paypoint.co.uk/locator.aspx
Payzone: http://www.payzone.co.uk/Store-Locator
EPay: http://www.epayworldwide.co.uk/where-can-i-buy

+Can I buy scratch cards?

Yes, many stores nationwide stock Vizz Mobile scratch cards. Please ask your local store.

+How do I top-up using vouchers or scratch cards?

Call 263 from your Vizz Africa Mobile in the UK - call charges 10p per call

Call 0207 177 3000 from another phone in the UK - standard network charges apply

Call +44207 177 3000 from outside the UK - roaming charges apply

OR

Enter *#1455* into your mobile followed by the 10-digit PIN found on the voucher or scratch card, followed by the # button and press the call/send button

OR

Send the 10-digit PIN found on the voucher or scratch as a text message to 39555. You will receive a confirmation text that your credit has successfully been added (both texts will be free of charge)

+How do I top-up using Credit/Debit Cards?

Login to My Vizz Africa and enter your credit or debit card details. To become a registered Vizz Africa customer, please click here

OR

Call 263 from your Vizz Africa Mobile in the UK - call charges 10p per call

Call 0207 177 3000 from another phone in the UK - standard network charges apply

Call +44207 177 3000 from outside the UK - roaming charges apply

+How secure is online credit/debit card top ups?

The system we use for card payments is very secure. We never handle credit/debit card numbers on our servers, but these are handled on our behalf by a very reputable company who specialises in processing card payments securely, and is independently certified at the top level of Data Security Standards. We also fully support 3D Secure which provides an extra layer of security for our customers. We have all the measures in place to ensure all our customer data is kept secure at all times.

+Which credit/debit cards do you accept?

We accept most UK credit or debit cards, however we do not accept American Express and Electron cards.

+Can I use International credit/debit cards?

No, we only accept UK credit or debit cards. If you do not have a UK registered credit or debit card you can still purchase vouchers at many stores nationwide.

+ How can I top up my Vizz Africa Mobile when I am abroad?

Simply login to your online account and select the 'online top-up' option on the left hand side menu. If you do not hold an online account, it's quick and easy to register, just click here . Alternatively you can call our multilingual customer service team on +44207 177 3000 (roaming charges apply) who will be happy to carry out a credit/debit card top-up for you.

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